Latest News

13th October 2020

**Infinityblu update to our existing loyal patients and newly registered patients at our Infinityblu practices**

Following the announcement in the press and social media on Monday 12th October regarding the resuming of NHS Dental Care in Scottish Dental Practices, with special reference to the STV news announcement, I wish to clarify and explain the announcement and guidance.

The Scottish government announced that the full range of NHS services would be returning to Scottish Dental Practices on the 1st November.

As per previous announcements, with regards to the reintroduction of NHS services, Dentists sadly found this out first through the public social media feeds and press announcements, rather than through our professional and regulatory bodies before the announcements. In fact, we were finally advised of the fact there would be a return towards NHS services in practice on the 1st November a few hours AFTER the public announcement by way of a letter from the Chief Dental Officer. This is sadly how we have heard each announcement from our regulatory bodies, after the public announcements have been made. This approach has left many dentists shocked, unappreciated, unheard, and there has been a lot of unease and frustration in the dental community as to how we are being treated with decisions being made and announced by the Scottish government without any interaction or input from us Scottish Dentists who are in the front line providing the care.

I expect you as a patient, and us as a dental team have numerous questions as to how, when and to what extent NHS services will resume. There is, as yet, no guidance at all as to what specific services will be allowed, or in what way they will be phased back, however, we expect further updates over the next few weeks as to how we can start reintroducing NHS services.

We had, until yesterday, been advised NHS services would not return to practice until the transmission rate was reduced, and that there would be an adequate supply of PPE provided by NHS to treat our NHS patients. There would be a gradual phased approach to NHS services, however, NHS Dentistry would not return to the level it was pre-lockdown.

The public health minister has announced there will be a return of a FULL SERVICE of NHS dentistry, however, our Chief Dental Officer has advised, after the press release, that it is ‘not business as usual’, quoting from his letter on the 12th October;

"I fully recognise the position that a return to pre-COVID levels of patient volume will not be achievable under the current health protection measures. I am aware that it will still be necessary for you to prioritise appointments for patients requiring urgent dental care, those at greatest risk of oral disease and the backlog of patients from during the ‘lockdown’. This is not business as usual, but by making available a full range of treatments for NHS patients, we are enabling dentists and dental teams to provide a wider range of NHS care for their patients, prioritised by your clinical judgement."

Our British Dental Association has responded;

"Despite the re-opening, Mr Fitzpatrick said the sector will not return to “business as usual” as practices still need to limit the number of patients, they see due to the ongoing spread of the virus. But by making available a full range of treatments for NHS patients, dentists and dental teams will be able to provide a wider range of NHS care, prioritised by clinical judgment and in line with wider public health protection measures."

We therefore have to await guidance from our professional bodies as to how we can reintroduce NHS services, how we can provide this care at Infinityblu, and how Scottish dentists can reintroduce the NHS services is still to be seen.

On average, our Dentists pre-lockdown would each have seen on average 35-50 patients per day, in some of the Infinityblu practices this would have been in excess of 150 patients per day coming through our doors. Currently, with social distancing measures, and fallow time, most dentists will be averaging 10-15 patients per day, with most days our Infinityblu practices having under 30 patients being seen per day, at a level of approximately 20% of pre lockdown numbers.

How we will be expected to return to previous levels of NHS patient numbers, provide the care our patients deserve and the team are passionate to provide, ensure social distancing measures, ensure the priority of patient and staff safety, and still keep the practices financially viable, we are still to be informed.

You will understand, that with the infection rates increasing in Scotland, this is not possible until the rate reduces significantly, or the social distancing measures are relaxed. The NHS have advised we will be provided PPE for all NHS dentistry, however, unfortunately, current and past requests for PPE to keep levels sufficient for NHS Dentistry, have fallen short of what have been requested by us, resulting in us having to use our privately sourced PPE for NHS care on our patients at infinityblu , so there is a concern about the supply of PPE once NHS dentistry levels are increased.

What we will do at Infinityblu, is we can guarantee you all decisions will be based on ensuring patient and team safety, and we will ensure we keep up the excellent standards of care we are passionate about and you have all experienced at all Infinityblu practices.

We are still currently following Scottish Government guidance and providing aerosol care for our NHS patients who require urgent care, plus providing routine dental health reviews on all patients, and as previous, we are still offering a full Private service of ALL treatments on an aerosol and non-aerosol basis.

We are still working our ways through our lists of patients who had treatment halted due to lockdown, those with problems during lockdown and since lockdown, plus are contacting patients to arrange routine dental health reviews and oral cancer screening.

We are also registering new patients on an NHS, Private and Membership plan basis, so if you, a friend, a family member, or a colleague, is suffering from any dental problems, needs advice, or just wants to ask us a question, then please call us on 0333 305 0886.

We appreciate your patience during this transitional period, wish you and your loved ones ongoing health and well-being, and are very much looking forward to seeing you again very soon.

Pitlochry

5th October 2020

A warm welcome to our dentist Lorne Brockbank who joins our Alyth practice

BDS Dundee 2004 | GDC number 83271

Lorne graduated from Dundee Dental School in 2004 and was awarded the most outstanding student in restorative dentistry. She has gained extensive experience working in the general dental service throughout Scotland.

She thoroughly enjoys all aspects of dentistry and particularly thrives on building relationships with her patients, easing their anxieties and helping them smile with confidence! She has experience of restoring dental implants and is qualified to provide Invisalign and whitening treatments. She pays great attention to detail and is a good listener.

In her free time, she has completed three triathlons and regularly runs socially with friends. She enjoys sailing and skiing and loves to take her two children on adventures.

Pitlochry

26th August 2020

UPDATE ON INFINITYBLU DENTAL CARE & IMPLANT CLINIC - We are now back open for routine examinations and treatments.

We’re delighted to announce that all our Infinityblu practices are now open and we have restarted routine dental health reviews and hygiene services for all our patients whether on an NHS, private or Membership plan basis.

In addition to this, we have no restrictions on any level of Private care we can undertake within any of the practices, however, any aerosol dental treatments will still be required to be carried out with enhanced Personal protection equipment for the safety of our patients and the team.

In addition to dental health and oral cancer examinations, treatments we are able provide on a Private basis range from hygiene visits, dentures, crowns and bridgework, implant surgical and restorative treatment, orthodontics, facial aesthetics, tooth coloured fillings, root canal treatments, tooth whitening, cosmetic dentistry and extractions.

As per previous announcements, the Chief Dental Officer in Scotland is still NOT authorising any aerosol procedures on any NHS patient in general practice, except those of an urgent emergency basis, and limited to a maximum of 5 per day. Therefore, any non-emergency aerosol generating procedures carried out on any patients must still be on a Private basis.

To confirm, Private dentistry at Infinityblu can be carried out on all patients, including those registered with infinityblu under an NHS basis, and also any unregistered patients.

By offering this Private service at the Infinityblu practices for all our patients, we are now treating patients and completing any treatment outstanding before and during lockdown, treating patients with current dental problems, and carrying our routine examinations. Your dentist or dental nurse will explain your options and costs before undertaking any treatment.

The future of NHS dentistry in Scotland is unknown and likely not to return to the levels of care that can be offered pre COVID.

Due to the uncertainty of the future of NHS Dentistry in Scotland, we are recommending our Membership plans that we offer in all practices. From plans as little as £14.64 per month, we can tailor our plans to fit any budget, so you can benefit from having all your tooth coloured restorations, routine oral health checks, hygiene visits, root canal treatments, extractions, emergency visits and all other routine dental care included.

Plan members of our practices will receive private dental care free of charge (excluding laboratory fees, orthodontics and implants) and will have no charge for our enhanced personal protection equipment (non-members pay £20 per visit). The plans also cover dental injury and trauma cover, oral cancer pay out and worldwide dental assistance cover.

In the short period of time we have reopened, we have had numerous patients sign up for the plan. Please mention this to your dentist or a team member when you call or attend the practice. More information is available by clicking here.

We have been working through contact lists gathered over the last few months and going back through appointment diaries to try to re-schedule treatments that have been cancelled, however, WE ARE NOW ASKING YOU TO contact and arrange an appointment for your treatment to be completed, or book your routine dental oral health and oral cancer review at any of the practices. Please call on 0333 305 0886 to arrange your appointment. Please bear with us as the phones are incredibly busy, if you do not get through leave a voicemail and a member of our team will get back to you. Alternatively, please email us on info@infinitybludental.co.uk

We appreciate your patience during this transitional period and are confident we are now becoming comfortable with the new patient journey and gradually returning closer to our previous range of services.

We wish you and your loved ones ongoing health and well-being, and we are very much looking forward to seeing you again very soon.

Pitlochry

7th August 2020

A big welcome to our dentist Tim who joins our Pitlochry practice today!

Tim has worked in our Crieff practice for over the past 12 months and is now sharing his week between our Crieff and Pitlochry practice.

Best of Luck!!

Pitlochry

Our Pitlochry practice is now open!!

We are working through contact lists of patients who have had treatment incomplete before lockdown, cancelled appointments and dental problems during lockdown. Please bear with us as there is a considerable number of patients to call.

If you have not had a call and wish to contact us to arrange your appointment, please call on 01796 470001 and we can discuss your options for treatment at the practice.

Remaining practices re-opening dates are:
Crieff practice will re-open on Monday 3rd August
Auchterarder practice will re-open on the 10th August
Alyth practice will re-open on the 17th August

We look forward to welcoming you back to our Infinityblu practices!



Dear Valued Patients,

Scottish Government Update - 30th July 2020

Understanding the Announcement

1. This will enable us to treat NHS patients who require urgent emergency care in the form of aerosol treatments. This may include using the dental drill to remove dental decay, remove part of a fractured tooth, remove a loose filling, or allow us to access into a tooth to alleviate a dental abscess or a tooth with nerve inflammation.

2. This is an alternative to us having to refer you to an NHS dental Hub and be able to keep your treatment in-house.

3. This will only be for an emergency basis only on NHS patients. The government have specifically noted that we are to prioritise patients on an emergency only basis.

4. This will still not enable us to do routine oral health reviews.

5. The NHS are planning to supply a level of PPE to allow us to treat patients having urgent dental problems, however, we expect the number of patients we can see on a daily basis to be on a limited basis.

6. This is aimed to be rolled out into practices from the 17th August so we will be planning to have this service in place at infinityblu to avoid you having to be referred to the dental Hubs. However , as per a number of the previous announcements, we as dentists had not been informed of this announcement and are still awaiting the official documentation and protocols from our dental governing bodies.

7. We can, and will, still be offering treatments that require an aerosol procedure on a private basis to provide you with your long-term solutions and permeant restorations. This will be discussed with you when we make contact, or you contact us over the forthcoming weeks.


Essential Information for Membership Plan Patients

Dear Valued Patients,

Update 24th July 2020

PLANNED RE-OPENING DATES OF INFINITYBLU DENTAL PRACTICES AND AEROSOL TREATMENTS

We are delighted to announce that we’re now in the position to release proposed dates for the re-opening of our remaining Infinityblu Dental practices for any emergency care and the re-start of Aerosol Generating Procedures/Treatments on a Private basis.

To ensure a safe re-opening for our patients and team, we are re-opening the remaining practices on a week by week basis.

- Pitlochry practice will re-open on Tuesday 28th July
- Crieff practice will re-open on Monday 3rd August
- Auchterarder practice will re-open on the 10th August
- Alyth practice will re-open on the 17th August

As you will be aware, our Dunkeld practice has been open daily for the past 4 weeks offering emergency dental care.

As each practice re-opens, we will NOW be offering appointments for patients who require Aerosol Generating Procedures, such as root canal treatment, crowns, bridgework, implant surgery, orthodontics and fillings on a Private basis.

To confirm, as per previous announcement, the Chief Dental Officer in Scotland is NOT authorising any examinations or aerosol procedures on an NHS basis in general practice, therefore, any aerosol generating procedures carried out on any patients must be on a Private basis. Private dentistry at Infinityblu can be carried out on all patients, including those registered with infinityblu under an NHS basis.

By offering this Private service at the Infinityblu practices, we will be able to re-start any treatment which was outstanding before lockdown, on any patients, any treatment which has resulted during lockdown, any dental issues occurred in the past few weeks and any treatment that is required going forward.

Once our practices re-open, we will be able to offer our patients their treatment at an Infinityblu practice NOW, rather than you having to wait for the Scottish dental governing bodies to release the restriction on NHS aerosol treatment in general practice. This is not expected to happen in for a considerable amount of time. Your dental team will be wearing enhanced PPE and your journey to the practice will be very different, however, we can offer this treatment safely for you and the team.

We will be working through contact lists gathered over the last few months and going back through appointment diaries to try to re-schedule treatments that have been cancelled, however, if you wish to contact and arrange an appointment for your treatment to be completed on a Private basis at any of the practices, please contact us by telephone on 01350 729198.

If you do not wish to benefit from a Private service at Infinityblu, we can temporise your problem or you can be referred to the NHS urgent care centre and have aerosol emergency treatment carried out as a temporary solution.

Your dentist or dental nurse will explain your options and costs before undertaking any treatment.

We appreciate your patience during this transitional period as we all are working towards getting back to some semblance of normality and service.

We wish you and your loved ones ongoing health and well-being, and we are very much looking forward to seeing you again very soon.


ORAL CANCER SCREENING AT INFINITYBLU AND SELF EXAMINATION

***EVEN THOUGH WE ARE NOT CARRYING OUT ROUTINE ORAL HEALTH REVIEWS IN THESE PHASES, WE ARE CLASSING ORAL CANCER CONCERNS FROM PATIENTS AS AN EMERGENCY SERVICE, SO PLEASE CONTACT US IF YOU HAVE ANY CONCERNS***

WHAT IS ORAL CANCER?
Oral Cancer is one of the leading cancer’s in the world. Oral Cancer kills one person every 24 hours totalling approximately 8000 deaths per year. Here we will look into how you can self-examine your mouth to detect any abnormal signs.

At Infinityblu, we provide Oral Cancer Screening with every Dental Health Review. We’re aware that it has been a number of months since you may have last had your dental examination, however, as part of our emergency service at Infinityblu during phase 2 and 3, we will be doing oral cancer screening on ALL OUR PATIENTS WHO ATTEND FOR URGENT DENTAL CARE over the next few weeks, and will continue when we start our routine dental services.

Routine Dental Health Reviews are one of the most effective ways to diagnose oral cancer however, during this time we ask EVERYONE to do a self-check at home regularly

WHICH AGE IS MOST AFFECTED?
Oral cancer can occur in all ages; however, it mainly occurs in those over 50 years of age.

WHAT DOES ORAL CANCER AFFECT MOST?
Oral Cancer can affect the tongue, lips, palate, inside the cheeks and gums. It presents as a red or white patches, ulcers or lumps. It is generally painless until it progresses into other stages. The cancer can be found in other areas of the mouth as well.

STEP BY STEP GUIDE TO ORAL CANCER SCREENING
You will need a bright light/torch and a mirror to carry out your self examination. It may be more helpful to ask someone for assistance.

Ensure you have removed any foreign bodies in the mouth including dentures, removable braces and piercings.

Firstly, look and feel the lips on the outside and inside.

Secondly look at the roof of your mouth. This is best done by tilting your head backwards.

Check the cheeks and gums as far back in the mouth as possible. It is advised to pull the cheeks outwards to ensure greater visibility.

Fourthly check your tongue. Remember your tongue has four different surfaces and each surface should be checked in turn. Please refer to the oral cancer screening picture showing the underside, both sides and the top of the tongue.

Check the neck for any lumps and bumps or patches. You are checking for inflamed lymph nodes. Please note that lymph nodes can be enlarged for any reason ad it may not be linked to cancer.

WHAT ARE YOU LOOKING FOR?
You are looking for any abnormality in the mouth. Regular screening will alert you to any changes in the mouth and will pick up any disease very early on.

Check for ulcers that have been present for over a week, red and white patches, lumps and bumps, thickening of the skin, swellings in the neck region and difficulties in swallowing and speaking.

WHAT TO DO IF YOU ARE UNSURE OR WORRIED?
It is important to make sure you do not ignore any signs of abnormality in the mouth. If you are unsure, please contact us at Infinityblu and a dentist will do a soft tissue examination. Most lumps, bumps and ulcers are not oral cancer, however, it best to be safe.

Oral Cancer Screening using Mouth Self Exam

***EVEN THOUGH WE ARE NOT CARRYING OUT ROUTINE ORAL HEALTH REVIEWS IN THESE PHASES, WE ARE CLASSING ORAL CANCER CONCERNS FROM PATIENTS AS AN EMERGENCY SERVICE, SO PLEASE CONTACT US IF YOU HAVE ANY CONCERNS***

An important announcement from infinityblu Dental Care & Implant Clinic

Dear Patients

Chris

As you will be aware, thankfully, the Scottish Government announced the news on Thursday that Scottish Dental practices have now been given the go ahead to re-open in a phased approach as of Monday 22nd June 2020.

During lockdown, we have been working hard behind the scenes adapting and developing our protocols to ensure that when we re-open, we can do so in a way that is safe for both our patients and team.

We are now in the position to finalise our Standard Operating procedures, based on the most up to date advice and evidence, and can create our re-opening patient journey. This will enable us to re-open an Infinityblu practice later next week.

Certain aspects of your visit to us at the practice will be different - all changes that will be made with the aim of keeping you safe by maintaining social distancing, minimising contact and limiting travel, whilst still providing you with a pleasant and comfortable treatment experience.

In the initial phase, we are only authorised to see patients for urgent emergency care, prioritising only those in pain. Initially, this will be in the form of emergency assessment and advice, issuing of prescriptions, x-rays, extractions and emergency dressings/crowns. Our treatment options are going to be extremely limited in the initial weeks, please do not be alarmed or concerned with how little we can offer initially. Any emergency treatments that require the use of a drill or aerosol production will require us to refer you to the local Urgent Dental Care Centre.

Non-emergency treatments such as routine oral health checks and hygiene visits will be phased in over time in a carefully controlled pathway back to full service.

When we re-open later next week, and move beyond the current phase 2, we will personally contact all patients who have had their appointments cancelled during lockdown to discuss your ongoing care and will rebook these appointments once we have received clarification, timescales, and updated our protocols to reflect this.

There is no need to contact the practice at this time unless you have a genuine emergency.

We will continue providing the virtual and phone service, for the early part of next week until we re-open, providing advice, issuing prescriptions, and will continue to refer patients that require face to face emergency care to the local Urgent Dental Care Centre. If you, a friend, a family member, or a colleague, is suffering from any dental problems, needs advice, or just wants to ask us a question, then please call us on 01350 729198 or make use of our FREE face-to-face virtual consultation service at Infinityblu.

We appreciate your patience during this transitional period as we all are working towards getting back to some semblance of normality and service.

We wish you and your loved ones ongoing health and well-being, and we are very much looking forward to seeing you again very soon.

Chris Barrowman and the Team


Monthly Newsletter Vol 2

Read Our Monthly Newsletter - Inside The Issue Vol 02

Alyth Staff

*SOME POSITIVE NEWS TO FINSH THE WEEK IN THESE RESTRICTED TIMES*

We’re celebrating this Friday as it is with great pleasure that we can announce that Infinityblu Dental Care & Implant Clinic has acquired Alyth Dental Care to complement our existing 4 practices in Pitlochry, Dunkeld, Crieff and Auchterarder.

Infinityblu will continue to build on the excellent dental service that has been established over the past few years at Alyth Dental Care and ensure a patient focused approach for both our currently registered patients and newly registering patients in all five practices.

Chris’s comments to the press; "The practice is already working well and providing a very high standard. What we will be doing is adding to the range of treatments available for the patients and moving things up a level in terms of our customer service philosophy.

What our customers have responded to, is the individualised care and attention they receive. Our website and social media testimonials over the past 15 years are testimony to that.

It is all about the customer care. We spend time with the patients to find out what they want and guide them through their dental journey. It is that mindset which drew me to Alyth practice because the dentists there have a similar ethos and they really are a fantastic team.

It'll be the same faces in our Alyth practices that patients have learned to love and trust, with the whole current Alyth dental team and support staff remaining unchanged."

We hope to continue the growth of the practice and would encourage everyone to mention to friends, family and colleagues, anyone who you feel would benefit from our services, that we are registering both NHS and Private new patients in all five practices.

Products and services at Infinityblu range from General, Preventative and Maintenance Dental Care, Cosmetic Dentistry, Dental Implants, Orthodontics including Invisalign aligners, Digital Dentistry, Hygiene services and Facial Aesthetics.

Alyth Staff

Some press articles this week about infinityblu's acquisition of alyth dental care


Dental Care acquires Alyth Dental Care in £300k deal

InfinitybluScottish Financial News

Read Article


Perthshire dental firm Infinityblu now has 20,000 patients after Alyth acquisition

The Courier

Read Article


Barrowman adds fourth practice to Infinityblu

Daily Business Group

Read Article


Infinityblu dental business completes fourth takeover in three years

Insider

Read Article

Elaine Moffat

Congratulations to Elaine Moffat getting her new SCQF certificate.

PDA in Supporting the healthcare team in the workplace.

Michael Young

Welcoming our new dentist Michael Young to our Crieff and Auchterarder practices.

We are looking forward to the promising value and talent Michael will bring to Infinityblu Dental Care and Implant Clinic.

Membership plans

3 months FREE in all our membership plans.

Take advantage of 3 months FREE private dental care at your chosen Infinityblu practice etc

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Quiz Night Charity

Quiz night Charity for Scottish Charity Air Ambulance (SCAA) held at Dunkeld.

The night was so successful and we would like to thank everyone who has participated and came along.

We successfully raised £731.

Special Moments Bundle Launch

Special Moments Bundle Launch

A brighter smile on your special day

Read More

NHS

Our NHS list is now open for new patients in ALL practices

Digital dentistry

Digital dentistry now available

Read More

Invisalign

Invisalign now available

Read More

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